:root{--nav:#132e3d;--nav2:#214657;--teal:#087e83;--ink:#172e3b;--muted:#607380;--line:#dfe7eb;--paper:#fff;--bg:#f3f6f8;--red:#af3544;--amber:#996712;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);font-size:14px;line-height:1.5}
*{box-sizing:border-box}body{margin:0;background:var(--bg)}a{color:var(--teal);text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button,a,input,textarea,select,summary{outline-offset:4px}h1,h2,h3,p{margin-top:0}h1{font-size:32px;line-height:1.15;font-weight:650;letter-spacing:-.8px;margin-bottom:12px}h2{font-size:19px;letter-spacing:-.3px;margin-bottom:18px}h3{font-size:15px}small,.small{font-size:12px}small{display:block}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;max-width:700px}label{display:flex;flex-direction:column;gap:7px;font-weight:550;margin-bottom:18px}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #bacbd3;border-radius:6px;background:white;color:var(--ink)}input:focus,select:focus,textarea:focus{border-color:var(--teal)}input:disabled{background:#f1f4f5;color:var(--muted)}textarea{resize:vertical}input[type=checkbox]{width:17px;height:17px;accent-color:var(--teal);flex-shrink:0;margin:2px 0}input[type=file]{font-size:13px}dt{font-size:12px;color:var(--muted);margin-bottom:5px}dd{margin:0 0 14px;overflow-wrap:anywhere}summary{cursor:pointer;font-weight:650;font-size:17px}details[open]>summary{margin-bottom:22px}
.sidebar{position:fixed;inset:0 auto 0 0;width:260px;background:var(--nav);color:#fff;padding:28px 20px;display:flex;flex-direction:column;overflow-y:auto}.brand{display:flex;gap:12px;align-items:center;color:white;font-size:16px;font-weight:650;line-height:1.2;margin-bottom:40px}.brand:hover{text-decoration:none}.brand small{color:#a8c0cc;font-size:10px;font-weight:400;line-height:1.5;margin-top:6px}.brand-symbol{display:grid;place-items:center;border-radius:12px;width:43px;height:43px;min-width:43px;background:#1a9596;color:white;font-size:25px;font-weight:650}.logo{max-width:54px;max-height:54px;object-fit:contain;background:#fff;border-radius:6px}.nav-label{font-size:10px;letter-spacing:1.6px;color:#91afbc;margin:0 12px 12px}.sidebar nav{margin-bottom:28px;display:flex;flex-direction:column;gap:4px}.sidebar nav a{color:#d0e0e7;padding:10px 12px;border-radius:6px;font-size:13px}.sidebar nav a:hover,.sidebar nav a.active{background:var(--nav2);color:white;text-decoration:none}.sidebar-footer{margin-top:auto;border-top:1px solid #36515f;padding:20px 10px 0;font-size:13px}.sidebar-footer small{color:#a8c0cc;font-size:11px;margin-top:4px;overflow-wrap:anywhere}.logout{border:0;background:none;color:#c3d6df;padding:14px 0 0;font-size:12px;cursor:pointer}main{margin-left:260px;min-height:100vh}.topbar{height:68px;display:flex;justify-content:space-between;align-items:center;padding:0 36px;background:white;border-bottom:1px solid var(--line);font-size:12px}.content{padding:36px;max-width:1560px;margin:0 auto}.page-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:28px}.page-heading p{color:var(--muted);margin-bottom:0}.eyebrow{display:block;color:var(--teal);font-size:10px;letter-spacing:2px;font-weight:700;margin-bottom:12px}.muted{color:var(--muted);font-weight:400}.card{background:white;border:1px solid var(--line);border-radius:10px;padding:26px;margin-bottom:22px;box-shadow:0 3px 8px #14364703}.narrow{max-width:700px}.actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.btn{display:inline-flex;align-items:center;justify-content:center;padding:10px 16px;background:var(--teal);color:white;border:1px solid var(--teal);border-radius:6px;font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap}.btn:hover{text-decoration:none;filter:brightness(.94)}.btn.secondary{background:white;color:var(--ink);border-color:#bacbd3}.btn.danger-outline{background:white;color:var(--red);border-color:#dca7ad}.wide{width:100%}.alert{padding:16px 20px;border:1px solid #ead59f;background:#fff8e8;border-radius:8px;margin-bottom:22px}.alert.success{background:#e9f6f2;border-color:#acd9ca;color:#236856}.alert.error{background:#fff0f1;border-color:#e7b9be;color:#9e2e3d}.alert ul{margin:8px 0 0;padding-left:22px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:20px;margin-bottom:28px}.stat{display:flex;flex-direction:column;gap:10px;padding:24px;background:#fff;border:1px solid var(--line);border-top:3px solid var(--teal);border-radius:8px;color:var(--ink)}.stat:hover{text-decoration:none;box-shadow:0 4px 20px #1436470a}.stat span{color:var(--muted);font-size:13px}.stat strong{font-size:36px;line-height:1.1}.stat small{color:var(--muted)}.stat.amber{border-top-color:#cc972c}.stat.red{border-top-color:#c45461}.section-heading{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:16px}.section-heading h2{margin:0}.table-card{padding:0}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:13px}th{text-align:left;color:var(--muted);font-weight:600;background:#f8fafb;font-size:11px;letter-spacing:.3px;padding:15px 20px;border-bottom:1px solid var(--line)}td{padding:18px 20px;border-bottom:1px solid var(--line);vertical-align:top}td small{color:var(--muted);margin-top:5px;font-size:11px}td strong{font-weight:550}tbody tr:last-child td{border-bottom:0}td p{margin:0 0 8px}.badge{display:inline-block;padding:5px 10px;font-size:11px;border-radius:30px;background:#eef2f5;color:#4b6170;font-weight:600;white-space:nowrap}.badge.open,.badge.pending{color:#8a621e;background:#fff2d3}.badge.accepted,.badge.closed{color:#247560;background:#e6f5ee}.badge.returned,.badge.cancelled{color:#a1434d;background:#fcebef}.badge.answered,.badge.followup{background:#e9f0ff;color:#456394}.empty{padding:30px;text-align:center;color:var(--muted)}.pagination{display:flex;justify-content:space-between;align-items:center;padding:18px 22px;border-top:1px solid var(--line);color:var(--muted);font-size:12px}.filters{display:flex;gap:14px;align-items:end;flex-wrap:wrap;padding:20px}.filters label{margin:0;flex:1;min-width:140px;font-size:12px}.filters label.check{min-width:160px}.filters input,.filters select{padding:9px}.check{display:flex;flex-direction:row;align-items:flex-start;gap:9px;font-size:13px;font-weight:400}.form-grid,.details-grid,.two-col{display:grid;grid-template-columns:1fr 1fr;gap:0 26px}.details-grid{grid-template-columns:repeat(3,1fr);margin-bottom:0}.form-grid label{min-width:0}.details-grid dt{font-size:11px;text-transform:uppercase;letter-spacing:.5px}.permission-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:0 22px;padding:16px 0}.required,.danger{color:var(--red)}.success-text{color:#247560}.preserve{white-space:pre-wrap;overflow-wrap:anywhere}.delivery{padding:22px 0;border-top:1px solid var(--line)}.delivery:first-of-type{border-top:0;padding-top:0}.delivery:last-child{padding-bottom:0}.delivery form{margin-top:18px;background:#f7fafb;padding:18px;border-radius:8px}.file-row{display:flex;justify-content:space-between;gap:20px;padding:14px 0;border-bottom:1px solid var(--line);overflow-wrap:anywhere}.file-row:last-child{border:0}.timeline{list-style:none;padding:0 0 0 16px;margin:0}.timeline li{position:relative;border-left:2px solid #dfe9ed;padding:0 0 22px 23px}.timeline li:before{content:"";position:absolute;width:9px;height:9px;border-radius:50%;background:var(--teal);left:-5px;top:6px}.timeline li>span{display:block;font-size:12px;color:var(--muted);margin-top:5px}.timeline li>strong{text-transform:capitalize}.timeline summary{font-size:12px;margin-top:8px}.inline-form{display:flex;gap:20px;align-items:center}.inline-form>label:first-of-type{flex:1}.inline-form label{margin:0}.separated{padding:18px 0;border-top:1px solid var(--line)}footer{padding:10px 36px 28px;color:var(--muted);font-size:11px}.login-page{min-height:100vh;display:grid;grid-template-columns:1.15fr 1fr;background:white}.login-intro{background:var(--nav);padding:12vh 9vw;color:white;display:flex;flex-direction:column;justify-content:center}.login-intro .eyebrow{color:#75caca}.login-intro h1{font-size:46px;line-height:1.18;letter-spacing:-1.5px;margin:35px 0 24px}.login-intro p{font-size:17px;color:#bed0d9;max-width:360px}.intro-line{width:55px;border-top:3px solid #52b3b5;margin:35px 0}.login-card{padding:8vh 7vw;align-self:center;max-width:570px;width:100%}.login-card h2{font-size:28px;margin:28px 0 8px}.login-card form{margin:28px 0}.login-card .btn{padding:13px}.login-card p.small{font-size:12px}
@media(max-width:1150px){.sidebar{width:220px;padding:24px 14px}main{margin-left:220px}.content{padding:24px}.page-heading{align-items:flex-start;flex-direction:column}.details-grid{grid-template-columns:1fr 1fr}.topbar{padding:0 24px}.login-intro{padding:8vh 6vw}.login-intro h1{font-size:38px}}
@media(max-width:760px){.sidebar{position:static;width:auto;padding:18px;display:block}.brand{margin-bottom:20px}.sidebar nav{display:flex;flex-direction:row;flex-wrap:wrap;margin:0 0 12px}.sidebar nav a{font-size:12px;padding:7px 9px}.nav-label{margin:10px 8px 5px}.sidebar-footer{margin-top:12px;padding:12px 8px}.sidebar-footer small{display:inline;margin-left:10px}.sidebar-footer form{display:inline;margin-left:12px}main{margin-left:0}.topbar{height:50px;padding:0 18px}.topbar>.muted{display:none}.content{padding:24px 16px}.card{padding:20px}.table-card{padding:0}.form-grid,.details-grid,.two-col,.permission-grid{grid-template-columns:1fr}.stats{grid-template-columns:1fr 1fr;gap:12px}.stat{padding:18px}.stat strong{font-size:30px}.inline-form{flex-wrap:wrap}.inline-form>label:first-of-type{min-width:100%}.login-page{grid-template-columns:1fr}.login-intro{padding:36px 28px}.login-intro h1{font-size:28px;margin:16px 0}.login-intro p{font-size:14px}.intro-line,.login-intro .small{display:none}.login-card{padding:36px 28px;max-width:none}.login-card>.brand-symbol{display:none}h1{font-size:28px}}
.print-heading{display:none}
@media print{.sidebar,.topbar,.no-print,.print-button,form,.actions .btn,footer{display:none!important}main{margin:0}.content{padding:0}.card{box-shadow:none;break-inside:avoid;border-color:#ddd}.page-heading{margin-top:15px}body{background:white;font-size:11px}.table-wrap{overflow:visible}.timeline{font-size:11px}a{color:#172e3b}.stats{display:none}.two-col{display:block}.print-heading{display:flex;align-items:center;gap:16px;border-bottom:2px solid #087e83;padding-bottom:16px}.print-heading span{margin-left:auto;font-size:11px}}